Privacy Policy

1. Introduction

This Privacy Policy describes how the Festival Registration Platform ("we", "our", or "us") collects, uses, and protects your personal information when you use our services. The Festival Registration Platform is a service provided by Incrementic, a design and innovation studio. We are committed to protecting your privacy and ensuring the security of your personal data.

2. Information We Collect

2.1 Information You Provide

When you register for a festival or create an account, we may collect:

• Name and contact information (email address, phone number)
• Artist profile information (biography, portfolio, artwork descriptions)
• Payment information (processed securely through third-party payment processors)
• Submission details and artwork information
• Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information when you use our platform:

• IP address and browser type
• Device information and operating system
• Usage data and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and manage festival registrations
• Communicate with you about your submissions and account
• Provide customer support and respond to inquiries
• Improve our services and user experience
• Send administrative information and updates
• Comply with legal obligations and prevent fraud
• Generate analytics and reports for festival organizers

4. Google Sheets Integration

When you connect your Google account for Google Sheets integration, we request the following permissions:

• Google Sheets Access: Full access to create, read, and write to Google Sheets. This allows festival organizers to export submission data to their own Google Sheets for management and analysis.
• Google Drive Read-Only Access: Read-only access to list and view Google Drive files. This enables the platform to display available spreadsheets for selection.

Your Google account credentials and tokens are encrypted and stored securely. We only use these permissions to facilitate the Google Sheets integration feature. You can revoke access at any time through your Google account settings or by disconnecting the integration in your account settings.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Festival Organizers: Your submission information is shared with the organizers of festivals you register for, as necessary for festival management.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Encrypted storage of OAuth tokens and credentials

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality of the platform.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

The Festival Registration Platform is a service of Incrementic, a design and innovation studio. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: